Privacy Policy · Glacier Aminos

Effective Date: June 24, 2026

Glacier Aminos LLC (“Glacier Aminos,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our website at glacieraminos.shop.

1. Information We Collect

Personal Information You Provide:

Name, email address, mobile telephone number
Billing and shipping addresses
Payment information (processed securely by third-party payment processors; we do not store full payment card numbers)
Account credentials (username, password)
Research affiliation information (if provided)
Communications you send to us

Information Collected Automatically:

Browser type and version, operating system, device type
IP address and approximate geographic location
Pages visited, time spent on pages, navigation paths
Referring URLs and search terms used to find our website
Click and scroll behavior (via analytics tools)

Information from Third Parties:

Payment verification data from payment processors
Shipping confirmation data from carriers
Marketing attribution data from advertising platforms

2. How We Use Your Information

We use collected information to:

(a) Process and fulfill your orders; (b) Communicate with you regarding orders, account activity, shipping, and customer support; (c) Send marketing communications and add your email address to our marketing list when you create an account, sign in, or provide your email address; (d) Verify your identity and prevent fraud; (e) Improve website functionality, user experience, and product offerings; (f) Conduct analytics to understand customer behavior and inform business decisions; (g) Comply with applicable laws, regulations, and legal processes; (h) Enforce our Terms & Conditions and protect our legal rights.

3. Legal Basis for Processing

We process your personal information based on:

Performance of a contract (to fulfill your orders)
Your consent (for marketing communications)
Our legitimate interests (fraud prevention, business operations, analytics)
Legal obligations (tax, regulatory, and compliance requirements)

4. Data Protection & Security

All payment transactions are processed securely by PCI-DSS-compliant third-party payment processors. Glacier Aminos does not store full payment card numbers, CVV codes, or bank account numbers.

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or misuse, including:

(a) Encrypted data transmission (SSL/TLS); (b) Access controls limiting employee access to personal data; (c) Regular security reviews and updates; (d) Secure third-party service providers.

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Order and transaction records: Retained for seven (7) years for tax, accounting, and regulatory compliance purposes
Account information: Retained for the duration of your active account, plus two (2) years following account closure
Marketing communication preferences: Retained until you opt out, plus the period necessary to honor your opt-out request
Customer support records: Retained for three (3) years from the date of last contact
Analytics data: Retained in aggregate, anonymized form for up to twenty-six (26) months

You may request deletion of your personal information at any time, subject to legal retention obligations (see Section 9 below).

6. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience and monitor site performance. Categories of cookies used:

Essential cookies: Required for website functionality (cannot be disabled)
Analytics cookies: Help us understand how visitors use our site (Google Analytics 4)
Marketing cookies: Used to deliver and measure advertising effectiveness (Google Ads, Meta Pixel where applicable)

You can disable cookies through your browser settings. Disabling certain cookies may affect website functionality and your ability to complete purchases.

7. Third-Party Disclosure

We do not sell, rent, or trade personal information to third parties for their independent marketing purposes.

Information may be shared with the following categories of trusted service providers strictly to operate our business and fulfill your orders:

Payment processors (for transaction processing)
Shipping carriers (for order delivery)
Email and SMS service providers (for transactional and marketing communications)
Analytics providers (Google Analytics, similar)
Advertising platforms (Google Ads, Microsoft Ads, Meta where applicable, for attribution and remarketing)
Cloud hosting and security providers
Legal and compliance advisors

We may also disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or others.

8. Marketing Communications

Email Marketing. When you create an account, sign in, or provide your email address through a signup form or at checkout on our website, we add your email address to our marketing email list. You may then receive marketing emails from Glacier Aminos, including promotional offers, product announcements, restock alerts, and research community updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting info@glacieraminos.shop. Transactional emails related to your orders and account will continue regardless of your marketing preferences. Glacier Aminos complies with the CAN-SPAM Act and similar applicable laws.

SMS Communications. Glacier Aminos operates an SMS messaging program governed by separate SMS Communications Program Terms (see below). By providing your mobile telephone number and opting in, you consent to receive recurring automated marketing and transactional text messages.

Information Collected Through SMS Program: Mobile telephone number, consent timestamp and source, message engagement data (delivery status, opt-out events).

Purpose of SMS Messages: Order confirmations, shipping notifications, restock alerts, promotional offers, and research community communications.

Message Frequency: Up to fifteen (15) messages per month.

Opt-Out: Reply STOP to any message to unsubscribe. You will receive a single confirmation message. Transactional messages related to active orders may continue.

Help: Reply HELP to any message or contact info@glacieraminos.shop.

Carrier Charges: Message and data rates may apply. Glacier Aminos is not responsible for carrier-related delays or charges.

Data Sharing: Mobile telephone numbers are not sold, rented, or shared with third parties for independent marketing purposes. Numbers are shared only with our SMS platform vendor and shipping carriers to operate the program.

Eligibility: The SMS program is available only to individuals located in the United States who are at least twenty-one (21) years of age.

9. Your Privacy Rights

All Users. You have the right to:

Access the personal information we hold about you
Correct inaccurate personal information
Request deletion of your personal information (subject to legal retention obligations)
Opt out of marketing communications
Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@glacieraminos.shop. We will respond within fourteen (14) days, or as required by applicable law.

California Residents (CCPA/CPRA). If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act:

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you over the past twelve (12) months
Right to Delete: Request deletion of your personal information, subject to legal exceptions
Right to Correct: Request correction of inaccurate personal information
Right to Opt Out of Sale or Sharing: We do not sell personal information. We do not share personal information for cross-context behavioral advertising in a manner requiring opt-out under the CPRA
Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information for purposes beyond those permitted under the CPRA
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise California privacy rights, email info@glacieraminos.shop with the subject line “California Privacy Request.” We may need to verify your identity before fulfilling your request. You may also designate an authorized agent to make a request on your behalf.

Categories of Personal Information Collected (CCPA Disclosure): In the preceding twelve (12) months, Glacier Aminos has collected the following categories of personal information: identifiers (name, email, phone, address, IP address), commercial information (purchase history), internet activity (browsing behavior on our site), geolocation (approximate location from IP address), and inferences drawn from the above (customer preferences).

EU/EEA/UK Residents (GDPR/UK GDPR). If you are located in the European Union, European Economic Area, or United Kingdom, you have additional rights under the General Data Protection Regulation, including the right to data portability, the right to object to processing, and the right to lodge a complaint with a supervisory authority. Contact info@glacieraminos.shop to exercise these rights.

10. Children’s Privacy

Glacier Aminos does not knowingly collect personal information from individuals under the age of twenty-one (21). Our website is not directed to children. If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete such information promptly.

11. International Data Transfers

If you access our website from outside the United States, your personal information may be transferred to, stored, and processed in the United States. By using our website, you consent to such transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Changes will be effective immediately upon posting to this website with an updated effective date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:

Glacier Aminos LLC
Privacy Officer
4333 Corbett Ave #1094, Fort Collins, CO 80525
info@glacieraminos.shop

SMS Communications Program Terms

1. Program Description. Glacier Aminos LLC operates an SMS marketing and transactional messaging program (the “Program”). By providing your mobile telephone number and affirmatively opting in via our website, checkout process, or any other Glacier Aminos intake channel, you consent to receive recurring automated marketing and transactional text messages from Glacier Aminos at the number provided.

2. Consent. Your consent to receive SMS messages is not a condition of purchasing any products or services from Glacier Aminos. By providing your mobile number and opting in, you affirm that you are the subscriber of the number provided or have authority to consent on behalf of the subscriber.

3. Eligibility. The Program is available only to individuals (a) located in the United States, (b) at least twenty-one (21) years of age, and (c) with a valid mobile telephone subscription with a participating carrier. By opting in, you represent and warrant that you meet these eligibility requirements.

4. Message Types. Messages sent under the Program may include, without limitation: order confirmations, shipping notifications, account-related alerts, restock and inventory updates, promotional offers, new product announcements, research community communications, and other communications related to Glacier Aminos products and services.

5. Message Frequency. Message frequency varies based on your account activity and active promotional campaigns. You may receive up to fifteen (15) messages per month. Glacier Aminos reserves the right to adjust message frequency at its discretion.

6. Message and Data Rates. Message and data rates may apply based on your mobile carrier’s plan and your usage. Glacier Aminos is not responsible for any charges incurred from your mobile carrier as a result of your participation in the Program.

7. Opt-Out Instructions. You may opt out of marketing SMS communications at any time by replying STOP, END, QUIT, CANCEL, UNSUBSCRIBE, or REVOKE to any message received from Glacier Aminos. Upon receipt of your opt-out request, you will receive a single confirmation message acknowledging your withdrawal of consent, after which no further marketing messages will be sent to your number. Transactional messages directly related to active orders (such as shipping confirmations) may continue to be sent in accordance with applicable law.

8. Assistance. For assistance with the Program, reply HELP to any message received from Glacier Aminos, or contact our support team at info@glacieraminos.shop.

9. Carrier Disclaimer. Glacier Aminos messages are supported by all major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages. Glacier Aminos is not responsible for delays, failures, or disruptions in message delivery resulting from carrier issues, network outages, technical malfunctions, or any other circumstances beyond our reasonable control.

10. Privacy. Information collected through the Program is governed by Glacier Aminos’ Privacy Policy, which is incorporated herein by reference and available at glacieraminos.shop/privacy-policy. Glacier Aminos does not sell, rent, or share mobile telephone numbers with third parties for their independent marketing purposes. Numbers may be shared with service providers (including our SMS platform vendor and shipping carriers) solely for the purpose of operating the Program and fulfilling your orders.

11. Modification of Program Terms. Glacier Aminos reserves the right to modify, suspend, or terminate the Program, or any portion thereof, at any time and without prior notice. Continued participation in the Program following any modification constitutes acceptance of the modified terms.

12. Termination by Glacier Aminos. Glacier Aminos reserves the right to remove any participant from the Program at any time, with or without notice, at our sole discretion.

13. TCPA and SHAFT Compliance. Glacier Aminos is committed to compliance with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco) content guidelines, and all applicable federal, state, and carrier regulations governing SMS communications.

14. Dispute Resolution. Any dispute arising out of or relating to the Program shall be governed by and resolved in accordance with the dispute resolution and arbitration provisions set forth in Section 11 of the Terms & Conditions.

15. Governing Law. The Program and these SMS-specific terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles.

16. Contact Information. For questions regarding the Program or these SMS terms, contact:

Glacier Aminos LLC
info@glacieraminos.shop